Salts Medilink Stoma Nursing Team

Salts Medilink Stoma Nursing Team 2023-08-29 Person 5 5 0

Very caring nurse came and did home visit and explained everything to us in more detail expelling all our fears and worries. Gave us a contact number that could be reached for any fears etc .

Had a contactable person on duty bank holiday Monday ,

Salts Medilink Stoma Nursing Team 2023-08-27 Person 5 5 0

Satisfied

N/A

Salts Medilink Stoma Nursing Team 2023-08-24 Person 5 5 0

N/a

Nothing. My first visit from Fran exceeded my expectations. She was very knowledgeable, helpful and she answered all my questions leaving me more confident.

Salts Medilink Stoma Nursing Team 2023-08-24 Person 5 5 0

Great help always

All ok if anything comes up I’ll say

Salts Medilink Stoma Nursing Team 2023-08-24 Person 5 5 0

I have received first class treatment from Gill and Louise and I now class them as friends. They are fantastic sources of information about Stoma and how to manage the condition. I was given a fantastic briefing by Gill before surgery and Louise was brilliant with me when I was recovering on the ward. I have had several issues since I came out of hospital and they have always helped me out. Nothing has been too much trouble and they have endless patience. I cannot praise them enough.

You have a wonderful team at Harrogate and I honestly can't think of how you could improve it.

Salts Medilink Stoma Nursing Team 2023-08-18 Person 5 5 0

Over the past few years I have had difficulties to overcome ie stage4 bowel cancer,chemo,and catheterising all the time.However none of these were as traumatic as waking up having to manage a stoma.After a few sleepless nights I met Harrogate nurses Louise and Gill who immediately wiped away all fears and worries.I now realise that managing a stoma is not a simple operation;it is quite complicated and requires careful management.particularly over the first number of weeks.Expert guidance is a necessity. I am most grateful for the help and kindness I am now receiving from the Harrogate nurses;it is comforting to know that they are there should things go wrong.

I was really surprised to learn that the hospital (which has such an excellent reputation) has no stoma department.In fact I was shocked that my first appointment was held in the toilet as there was no room.So better facilities for the complicated treatment would be wonderful.

Salts Medilink Stoma Nursing Team 2023-08-11 Person 4 5 0

Louise was so knowledgeable and patient. She helped me to build my confidence and encouraged me to be as independent as possible. Lots of information was provided to read as I felt able to do so.

I was very happy with the provision - nothing more to add.

Salts Medilink Stoma Nursing Team 2023-08-11 Person 4 5 0

As ever Gill and Lucy treated me with respect, care and empathy and looked for solutions and alternatives for dealing with the discharge from my fistula. A real credit to the hospital.

It was unusual and seemed quite inappropriate to be trawling the corridors to find a clinical room suitable for the examination and consultation. Surely there should be a dedicated facility for this purpose.

Salts Medilink Stoma Nursing Team 2023-08-03 Person 4 5 0

With regard to the community Stoma nurse service I have received so far, has been very good indeed always on hand and ready to do extra visits if needed and guidance with stoma care and very very caring.

Nothing.

Salts Medilink Stoma Nursing Team 2023-08-02 Person 5 5 0

I had a series of leaks from my Ileostomy that resulted in nsome raw skin and I was unable to attach my appliance.I rang an old number I had for the local Stoma nurse and was connected to Harriet. I explained the situation and she was with me in 2 hours. She recommended a solution, and as we were travelling to a wedding in the South of England reassured me it should be ok. She phoned that evening to check I was ok. I was followed up by Lisa a few days later who introced a seaweek dressing and over the coming days this accelerated the healing process and afgter 13 days it has almost healed completed. I have had my Ileostomy almost 30 years and I am still using the 2 piece system that was recommended after the surgery. I had some discussions with Lisa and after trying a one piece system am inteding switching once I have used up my exisiting stock.

I have been exceptionally impressed with the care and advice given on this episode by initally Harriet and subsequently by Lisa and feel confident that were I need to ask for help it would be there and quickly resolved